The Mediating Role of Innovation Capabilities in the Relationship between Knowledge Management Processes and Organizational Ambidexterity of Industrial Companies in Tenth of Ramadan City in Egypt

Document Type : Original Article

Authors

1 Assistant Professor of Business Administration Faculty of Commerce - Mansoura University

2 Business administration teacher Faculty of Commerce - Mansoura University Arab Republic of Egypt

3 Assistant Professor of Business Administration Faculty of Commerce - Mansoura University Arab Republic of Egypt

Abstract

This study investigates the mediating role of Innovation capabilities (represented by product Innovation, Process Innovation, Marketing Innovation, and organizational Innovation) in the relationship between knowledge management processes (represented by knowledge creation, knowledge sharing, knowledge storage and documentation, and knowledge acquisition) and organizational Ambidexterity (represented by exploitation ambidexterity, and exploration ambidexterity). A conceptual framework was extracted from the literature, and the relationships between its variables were tested using the SPSS and SPSS Macro Process. The sample included (315) managers in industrial companies in the Tenth of Ramadan City in Egypt, distributed over nine main sectors. The finding indicates that knowledge storage and documentation have a significant direct positive effect on product Innovation, both knowledge creation and knowledge sharing on marketing Innovation, and both knowledge sharing and knowledge acquisition have a significant direct positive effect on both process Innovation and organizational Innovation. Also, knowledge sharing, marketing Innovation, and organizational Innovation have a significant direct positive effect on exploitation ambidexterity. Moreover, each of knowledge sharing, product Innovation, and organizational Innovation have a significant direct positive effect on exploration ambidexterity. Findings also indicated that knowledge management processes have a significant indirect positive effect on exploitation ambidexterity through the mediation of organizational Innovation. Also, knowledge management processes have a significant indirect positive effect on exploration dexterity through the mediation of both product Innovation and organizational Innovation. While the rest of the relationships included in the model were insignificant. The study presented a set of scientific and applied recommendations.

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