The Impact of Digital Transformation on Operational Efficiency:A Case Study of Safaga Port.

Document Type : Original Article

Authors

1 College of International Transport and Logistics, Arab Academy for Science, Technology and Maritime Transport

2 Professor of International Transport, Logistics and Supply Chains - Dean of the Faculty of International Transport and Logistics, Arab Academy for Science, Technology and Maritime Transport

3 Former Dean of the Faculty of International Transport and Logistics, South Valley Branch, Arab Academy for Science, Technology and Maritime Transport

10.21608/acj.2025.450701

Abstract

This study investigates the impact of digital transformation on improving operational efficiency, with a practical focus on Safaga Port. A random sample of 108 participants was analyzed using SPSS Version 28 and Smart-PLS Version 4. The results revealed a statistically significant relationship between digital transformation and improved operational efficiency. Therefore, the study recommends that the management of Safaga Port should prioritize investment in digital transformation initiatives and continue to expand their scope. Recognizing this as a vital investment that yields high returns, this transformation should be implemented through four key phases: the foundational stage, the gradual implementation stage, the maturity and continuous improvement stage, and finally, the continuous improvement and digital innovation stage.

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