The Effect of Mutual Trust between the Supply Chain Parties and the Use of Information Technology on Operational Performance: The Mediating Role of Supply Chain Collaboration: An Empirical Study on Industrial Companies in Egypt.

Document Type : Original Article

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Business Administration department Faculty Of Commerce Alexandria University Alexandria Egypt

Abstract

The purpose of this paper is to understand the link the degree of trust between the parties to the supply chain and the use of information technology on operational performance: the mediating role of supply chain collaboration. This study was conducted on a number of industrial organizations working in Egypt. To achieve study objectives, Sven hypotheses were developed, A survey Questionnaire developed by the researcher to collect the initial data. Based on Cronbach Alfa Index has confirmed the reliability of the variables measurements that used.Using the method of CFA, and SEM to test the model and study hypotheses.  The study found that:
-       There is a positive impact link the degree of trust between the parties to the supply chain and the use of information technology on operational performance: the mediating role of supply chain collaboration.
-       The supply chain collaboration as a mediating variable between the degree of trust between the parties to the supply chain and the use of information technology and operational performance.

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